FAQs
Shipping & Payment Methods
1. How Much Is the Shipping Cost? ▼
(1) For most countries: Free shipping for orders over $60, $20 shipping fee for orders under $60.
(2) For Norway, Iceland, Cyprus, Puerto Rico, Alaska and Hawaii: A shipping fee of $115 per piece applies.
(2) For Norway, Iceland, Cyprus, Puerto Rico, Alaska and Hawaii: A shipping fee of $115 per piece applies.
2. What Payment Methods Do You Accept? ▼
We currently accept PayPal as our primary payment method.
Order Management & Tracking
1. How Can I Track My Order? ▼
We’ll email you a tracking number once your order ships. You can track it at 17track.net or reach out to [email protected].
2. Can I Modify or Cancel My Order After Placing It? ▼
Yes. You can modify or cancel your order within 24 hours after purchase.
About Return
1. What Is Your Return Policy? ▼
You may request a return within 14 days of receiving your order. Items must be unused, in original packaging, and complete. Return shipping costs and a restocking fee may apply.
2. Do I Have to Pay for Return Shipping? ▼
Yes. Customers are responsible for all return and exchange shipping fees.
Contact Us
If your question isn’t listed above, feel free to reach out to us! ▼
You can contact our support team anytime via email at [email protected]. We’re here to help and typically respond within 24 hours on business days.
